"An on going patient"

About: Darent Valley Hospital

I have to go up to Darent Valley around 3 times a year to see a London specialist about my epilepsy. I haven't had an over night stay there yet although compared to Medway hospital everyone seems great and helps you direct you with best possible knowledge. (that helps when you have a terrible memory) I have just got off the phone to them as I needed to change address, change a few details GP, phone number ect. and ask a few details on doctors and how I can contact them with any worries about the medication. The woman on the other end of the phone was helpful changed all the details, forward messages so that they can contact me on appropriate line. If like me you calling people that you don't know can make you worry then this was quite the opposite. Full stars for service.

Story from NHS Choices

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Response from Darent Valley Hospital

Thank you for your comments. We are always very pleased to read when patients are happy with our services and recognise the good work of our staff but even more so when they appreciate the knowledge and assistance offered. With best wishes The Communication Team Darent Valley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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