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Staff made everything as relaxed and calming as possible

Posted By Leellis

"Staff made everything as relaxed and calming as possible"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I had an operation to straighten by big toe. I have been so impressed with the hospital and staff on the podiatry team, they made everything as relaxed and calming as possible.

Special thanks to Lucille who injected some spirit and laughter into a nerve racking situation and to the rest of the team who were so professional and friendly. How all hospitals should be.

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships 10 years ago
Louise Thornton
Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit,
Locala Community Partnerships

Submitted on 24/02/2014 at 11:18
Published on Care Opinion at 12:54

picture of Louise Thornton

Hi Leellis

Many thanks for your great comments, I particularly like the comment “How all hospitals should be”. The team at HVMH day surgery work really hard at ensuring patients journeys are as good as they can be, I will pass your comment onto Lucille. Thanks again for sharing.

Louise Thornton

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