"What a way to treat a patient"

About: William Harvey Hospital

Care and understanding was totally below par in the CDU ward and Cambridge Ward. CDU Nursing staff treated me as if I had just been dumped there before being sent to a main ward. They showed no interest in caring for me and made me feel like I was an inconvienance. After leaving ITU I was dumped onto Cambridge Ward and again all the hard work done in ITU was forgotten because of the lack of nurseing care. Want a nurse after 8 pm forget it, they are to busy chatting about the TV and their boyfriends.

Story from NHS Choices

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Response from William Harvey Hospital

Thank you for posting this comment on NHS Choices. I am sorry that your experience did not meet with your expectations. This will be alerted to both wards. If you would like to take this forward as a formal complaint please contact the Patient Experience Team on 01227 783145 or ekh-tr.patientexperienceteam@nhs.net

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