"Very rude and unhelpful receptionist"

About: Lancashire Care NHS Foundation Trust

(as the patient),

I rang about some test results and got a very unpleasant un helpful receptionist that could not even be bothered to answer my question, this is not the first time I have experienced this and am even considering moving practices very very rude! ! !

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Response from Lancashire Care NHS Foundation Trust

I am very sorry to read about your experiences with the receptionist. So I can look into this further, please could you contact me either via my email address, steven.edwards@lancashirecare.nhs.uk or on 01772 676118.

Many thanks,

Steven Edwards

Service Experience Manager

Lancashire Care NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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