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"Very rude and unhelpful receptionist"

About: Lancashire & South Cumbria NHS Foundation Trust

(as the patient),

I rang about some test results and got a very unpleasant un helpful receptionist that could not even be bothered to answer my question, this is not the first time I have experienced this and am even considering moving practices very very rude! ! !

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Responses

Response from Lancashire Care NHS Foundation Trust 10 years ago
Submitted on 31/01/2014 at 16:36
Published on Care Opinion at 16:43


I am very sorry to read about your experiences with the receptionist. So I can look into this further, please could you contact me either via my email address, steven.edwards@lancashirecare.nhs.uk or on 01772 676118.

Many thanks,

Steven Edwards

Service Experience Manager

Lancashire Care NHS Foundation Trust

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