"The Hospital was clean and tidy ..."

About: Shotley Bridge Hospital Site

(as a relative),

What I liked

The Hospital was clean and tidy with very helpful and friendly staff. This Hospital should be used more as the facilities are under used. This would benefit the people of the Consett area as the population is growing fast. And this would take the pressure off the University Hospital at Durham, as it is always busy and cannot cope with the demands of such a large area.

What could be improved

Utilize the good facilities of this Hospital more. As the University Hospital has to cancel operations and appointments that Shotley Bridge can be used for.

Anything else?

The University Hospital is a good hospital but every time you go there it is always busy, and the staff should be given a chance to do what they were trained for, without being under pressure, as it is a demanding job that I could not do. This will benefit all patients in the area of Durham County.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Shotley Bridge Hospital Site

Thank you for taking the time to pass on your comments. I am pleased to hear that you had a positive experience at Shotley Bridge Hospital. Thank you for your suggestions on increasing the use of the hospital, under the Trust's Seizing the Future programme, there are a number of changes planned to the way our services are organised. One of the changes we will be making is to make more use of the facilities at Shotley Bridge and to increase the amount of day surgery which is carried out there.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful