"Child Care at Colchester General Hospital Children Ward"

About: Colchester General Hospital / Paediatrics

(as a parent/guardian),

The paediatrician seemed to care less about comments and suggestions made by the brilliant surgeon and nurses who had a first look at the child. The paediatrician seems to be in a hurry and think we just wasted our time taking the child to the hospital for the sake of it and decided to discharge without any prescription. I felt that the paediatrician just seems to think we wasted their time. How I wish I do not pay NI and divert my money to private hospitals. I will get a better service. Apology to the brilliant nurses and surgeon as personally, such person is not worthy of being in the children ward and give them bad names.

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Response from Colchester General Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “RDEE4-Colchester General Hospital at 29/01/2014 05:02:54”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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