"Our late mothers care"

About: Royal United Hospital

Our mother was admitted to the A and E dept recently , sadly her prognosis was not good and we were shown to a side ward to be with her . For three days and nights we stayed with her until she sadly passed away surrounded by her family . We cannot fault the care and kindness of all the staff in the A and E dept and then later in Charlotte ward . At all times we were treated with compassion and respect and could not have wished for a more peaceful passing for our mother . Our sincere gratitude to all those concerned .

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Response from Royal United Hospital

Thank you for your comments about the care received by your late mother in the A&E department and on Charlotte ward and for taking the time to leave feedback about your experience. We welcome all feedback from patients and their families and will forward on your comments to the staff in these areas who I am sure will be very grateful for your kind words.

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