"Excellent levels of care and a fantastic patient experience at the Kent and Canterbury"

About: Kent & Canterbury Hospital / General surgery

(as the patient),

Firstly, the most amazing porter (Matt) physically directed me to the correct clinic, at the other end of the hospital. I was rushing and really nervous but this gentleman was positive and helpful and literally went out of his way and really put me at ease. I returned to K & C the following day for some minor surgery and was really impressed by the attitudes and professionalism of the dermatology nurses and surgeon. I hold very high expectation with regards to our NHS so I'm sincerely delighted to be able to say that the quality of care and respect that I received was of the highest standard! Well done team, keep up the fantastic work: )

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you so much for your kind and encouraging feedback, we are very proud of our staff who aim to provide compassionate and competent care with professionalism and efficiency. I am glad we were able to make you feel safe and able to deal with a stressful situation.

I hope you are recovering well from your procedure.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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