About: Royal Bournemouth General Hospital

I had a gastroscopy done today by my consultant and his team. I was petrified of having it done after reading a lot of negative reviews on the internet. I thought I will stop the procedure or not have it done at all. I was given a sedation and remember nothing of it. I also woke up with no pain. The dr and his team were amazing, very helpful and reassured me. I feel very grateful to them that they managed to put up with me panicking and did not lose patience but managed to persuade me I am going to be fine, If not for them, I would have escaped from the test probably. I remember nothing, the procedure was fine and I would not fear to have it again if necessary. Very big thank you to Dr and his team.

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Response from Royal Bournemouth General Hospital

Dear Magdalena Thank you very much for taking the time to share your experience while attending the Endoscopy Department for a gastroscopy. We value all feedback, both positive and negative, as it helps us to inform and improve our services. Your comments will be shared with the department who I know will welcome your praise. I am very pleased that the Dr and his team were able to reassure you and put your mind at ease. I hope that your positive comments will now go on to reassure other people who are anxious about this procedure, so thank you again for sharing. Regards Sue Mellor Head of Patient Experience

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