"web Site & Getting through to operater"

About: Northwick Park Hospital

Suggest that the web content shows Wards as opposed to other functions; take a look at Chelsea & Westminster Website which is very informative! Also trying to make contact via phone so that I may secure an update on my mother in Evelyn Ward. The automated phone was unable to recognised the Ward at so put me through to the operaterof which I was kicked off the line on 3 attempts; there must be a fault in the system. happy yo talk this through with anyone. Thank you Alan Read

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Response from Northwick Park Hospital

We were sorry to learn of the experiences described in your feedback. Your comments will be passed on to the relevant management teams so that they can take appropriate action. If you wish to speak with someone concerning the difficulties you have experienced, you can do so via email to nwlh-tr.patientrelations@nhs.net or in writing to the Chief Executive, Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ.

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