About: Southmead Hospital

I regularly take my wife to the Orthopaedic department at Southmead. The treatment is very good, however the parking is chaotic and expensive. It is not unusual to drive around for 30 minutes or more trying to find a place. ( I believe the average time is closer to 40mins). I have met a few people who have not turned up for their appointment because they got fed up looking for a space. What will happen when the new hospital opens God only knows. Having to pay £2.50 to park for an hour is extortionate and having been told that charges and times were as a result of public consultation, I would like to meet anyone who prefers to pay £2,50 instead of £1.00 an hour !! The parking situation for the new hospital needs to be sorted out as a matter of some urgency. Don't say use the bus because there aren't any buses from S. Glos to Southmead.

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Response from Southmead Hospital

Dear Mr Scott - please accept my apologies for not responding to your post before now, the automated alert system is not working as it should, which meant I was unaware your comments had been posted. I am pleased to learn that Orthopaedics at Southmead are providing a good service to you but apologise you are experiencing difficulties with parking, during this period of reduced facilities due to a pinch-point reached as part of the on-going redevelopment of the site. When you next visit Southmead Hospital again and cannot find a space please ring our parking team who will try and assist; their number is 0117 323 5023. Our parking officers carry out regular patrols and can contact other patrols on site to enquire where vacant spaces are located and then immediately direct you. I also understand that Steve Webb MP is campaigning for a new bus service to serve South Gloucestershire residents. Kind regards - Steve Sykes Advice and Complaints Team

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