"Ninewells hospital A&E waiting time "

About: Ninewells Hospital / Accident & Emergency

(as the patient),

Waiting time - admitted at 2: 45 am - TV screen said an hour wait - there were a couple sitting in front of me after 90 minutes I asked how long they had been waiting -they told me 2 1/2 hours.

There was no one else in the waiting room but us - I enquired at the desk what the waiting time was and was told an hour I said that I had been waiting over 90 minutes and the couple had been there for over 2 1/2 - he said he would make enquiries - he along with a colleague we're sitting reading newspapers at the desk.

Several staff had wondered past the waiting room with no real urgency.

Within 5 mins of my enquiry the couple in front were called and the waiting time on the TV changed to 2 1/2 hours.

I asked how many doctors were on call - they didn't give me the answer saying they were busy with accidents. There were no ambulances during my waiting time.

Dundee has a population of over 200k people. This hospital seems to be working on a skeleton staff - all I've been offered are painkillers - before I'm even seen - is this to keep the patients quiet?

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Response from NHS Tayside

Thank you for taking the time to give us your feedback regarding your recent experience in Accident & Emergency at Ninewells.

Your opinion is very valuable to us as it can help us shape and improve our future services.

If you would like to get in touch with us on feedback.tayside@nhs.net with more information about your circumstances, we can look into this matter further for you.

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