"Miss-Diagnosed / Lack of comms and simply awful..."

About: Hillingdon Hospital

A&E miss-diagnosed a blood clot as skin infection... No communication from first visit to next and after waiting for a nurse for 3 hours she asked to view my leg... Did she not read my records, the swelling and pain were in the shoulder/arm! Many more case's of incompetance and no communication come to light over the next 24 hours until referred to Northwick park - which i may add was no better then Hillingdon, but at least they know what they are talking about! From now on i would happily drive to another hospital rather then go to Hillingdon.

Story from NHS Choices

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Response from Hillingdon Hospital

We are very sorry to hear that you had a very negative experience at our Trust and would encourage you to contact the service manager Noreen Rice on 01895 279324 in order for her to address your concerns more fully.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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