About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
Posted by Anonymous
I had a wonderful nurse and consultant - both made me feel really comfortable and at ease during a painful and uncomfortable procedure. However, I was left in tears after the way I was spoken to when ringing regarding my results. The woman on the phone was rude and aggressive as soon as she picked up the phone to me, I understand that the department is very busy and everybody works incredibly hard, but I was horrifed by the way I was spoken to and very upset - I find it unreasonable that a patient should be made to cry through sheer rudeness from hospital staff - and I still havent received an answer to my query.