"The hospital was spotlessly clean. ..."

About: Robert Jones & Agnes Hunt Orthopaedic Hospital

(as the patient),

What I liked

The hospital was spotlessly clean. I was informed of the clinic delay immediately, but was impressed by the sign that said each patient is allowed as much time with the doctor as they need. This reassured me that i could talk and actually be listened to other hospitals have lessons to learn from this !

What could be improved

Everything was excellent.

Anything else?

I was so impressed by the cleanliness and staff that i have asked for my shoulder operation to be done here rather than in Wrexham even if it means waiting longer. Well Done this hospital is second to none !

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Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

Thank you for your comments. We aim to provide high quality services for all our patients and the Trust is pleased to hear that your experience was so positive.

We will pass on your comments to the relevant departments.

In 2007, the Trust was named the best hospital in the country by its patients in the national Healthcare Commission Inpatient Survey. This is an achievement we are very proud of.