Having never used a hospital service I was very nervous. From the moment I entered I felt properly cared for. The reception was bright and welcoming. I was seen to quickly. I was provided with plenty of information before hand. The staff were kind and thoughtful. The consultant was informative. The tea I had afterwards was great as I got a pot not just a cup and a tasty cheese sandwich. The walk to the theatre was very short. The hospital was small enough that you felt your care was very personalised, which you may not get in a huge hospital. Very satisfied. Only concern the handwriting on the pill packet was a little hard to read.
"fantastic"
About: North Downs Hospital North Downs Hospital CR3 6DP
Posted via nhs.uk
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