"day surgery = a day of knowing more"

About: Darlington Memorial Hospital

Since I need to have a biopsy surgery so I was referred to Darlington day surgery. Feeling scared, nervous and really not sure what will be happen to me, I went there. To my surprise (especially after reading the comments) from the first moment I entered the day surgery department, all of the staff are very nice. The nurses are excellent, they know how to make me relax and the doctors are very friendly. After the surgery was finished and they took me to the recovery room, they gave me food and tea (I was even asked for the second and they gave it with smile) and waited until I was really ready to sit and then they waited again to see if I was really ready to be discharged. The ward was clean, the bed was clean and I really really felt safe with all the kindhearted and warm lovable nurses around me. Thank you!

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your visit to the Day Surgery Ward at Darlington Memorial Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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