"Transmission of infection"

About: Tameside General Hospital / General surgery

(as a staff member),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

Visiting a relative on elective ward last week, I observed that the care assistant although caring and pleasant, omitted to remove her gloves and apron after toileting a patient on a commode, before entering the results on the charts at the bottom of the bed with a pen from her uniform pocket.

So her pen was now a means of spreading any infection from patient to patient as the pen was returned to her uniform. The gloves and apron were then removed.

It is likely that not only the pen was contaminated but so were the charts which she handled at the time as she had picked up toilet paper in the commode.

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Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

The Elective unit has very high standards of care and has a good reputation so it is very much appreciated that you have raised your concerns with us regarding your observations during your visit to our area. Patient complaints are taken very seriously on the Elective unit and within the trust as this enables us to improve standards for our patients.

Firstly I would like to apologise as the standard of hygiene you witnessed falls short of that which the Unit or the Trust expects and strives to maintain.

Your comments have been shared with the ward manager and she can confirm that since receiving your comments every member of staff has been made aware of your observations and it has also been discussed at her Ward Meeting held on 17/1/14.

In addition the unit regularly undertakes hand hygiene audits and I would like to assure you that we work very closely with the Infection Control Team to ensure standards are maintained.

Kind regards,

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at


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