" Out of hours care"

About: NHS Tameside and Glossop CCG

(as a staff member),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

89 year old lady collapsed at home. Her niece phoned the surgery (Hadfield GP surgery). It was a Saturday morning so the call was referred to the out-of-hours service. After several calls to different numbers the niece drove her to Ashton walk-in centre. Her GP was informed and was surprised at what happened.

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