About: Western Eye Hospital

i have visited Western Eye 3 times since November. In my opinion Western Eye is much better than Moorfields. Waiting times in A&E maybe similar, but staff and environment are much friendlier. The doctors are friendly and i felt really spend their time with you rather than trying to get you out the door as quickly as possible, even though they are visibly under pressure with a large queue of patients. Nurses are a bit hit and miss some are very friendly some have a more strict approach but i guess they have had to deal with some difficult patients in the past. In particular one doctor really stood out for me - he is the reason i have faith in the NHS

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Response from Western Eye Hospital

Imperial College Healthcare NHS Trust is delighted to receive your review. Thank you for taking the time to share your experience of the Western Eye Hospital, your comments are important to us. Your kind appreciation will be passed on the our staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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