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"Giving birth"

About: Queen Elizabeth The Queen Mother Hospital / Maternity

(as the patient),

I found the experience of giving birth to my second child by cesarean (semi-elective following failure to progress) a very positive experience and I cannot praise the surgeon and her team who brought my daughter into the world highly enough. There are two comments though, which I would like to make about how I think my care could have been better:

Firstly, members of the nursing staff caring for me tried to make me get out of bed for the first time the morning following my cesarean as soon as I woke up, and before I had had an opportunity to wash and freshen up or eat breakfast or have a cup of tea. I found this a particularly undignifying and physically painful episode and, quite naturally I think, I got very upset.

Secondly, I felt that the nursing staff assumed too quickly that because my daughter was my second child I wouldn't have any issues/problems bonding with her, but actually I felt quite anxious about bonding and I would have appreciated it if they had been a little more attentive and encouraging with us both in this regard.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 14/01/2014 at 07:16
Published on Care Opinion at 11:31


Thank you very much for taking time to provide us with feedback on how we could have improved your experience, we appreciate constructive feedback which helps us to improve. I will pass your comments onto our maternity matron at QEQM. If you would like to talk through your experience, please email me on Julie.pearce1@nhs.net and I will ensure that you are able to talk with a senior midwife.

I do hope you and your baby are doing well now you are at home.

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