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Great Service

Story from nhs.uk

"Great Service"

About: Essex County Hospital

I would just like to praise your rapid diagnosis breast clinic, from visiting my G.P on the 27th November, I was called to attend an appointment on 5th December, my appointment was at 5.40pm, I was called in 10 minutes early to initially see the consultant, who was very nice, I then went through the process of mammogram and ultra sound, and returned to see the consultant for diagnosis all within an hour, with a successful conclusion. All the nursing staff, consultants and radiography staff we very nice, reassuring and supportive. Please pass on my thanks and gratitude for a very efficient clinic, a credit to the nhs and Essex County hospital. Thank you.

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Responses

Response from Essex County Hospital 10 years ago
Essex County Hospital

Submitted on 04/02/2014 at 11:45
Published on nhs.uk on 05/02/2014 at 03:00

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

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