"Our Visits to A&E and Hospital wards"

About: North Devon District Hospital

In the middle of Sept I was admitted to hospital A&E with chest pains and the doctor I saw was fantastic and the staff were lovely. He Insisted I stayed in overnight in the hospital, and all the staff were excellent. I was admitted again on the 21 of December at A&E and the Doctor was marvellous. She did blood test's and gave me saline and anti sickness drugs, subsequently I have had a scan and an endoscopy booked also a follow up. Her Kindness and dedication are well worth a mention as My husband was admitted to A&E last night 8th of Jan bleeding quite badly and we saw her again. Always so helpful, kind and dedicated and she does everything possible to make you feel comfortable. The staff are also very kind and efficient and could do no more for you than they did. The A&E staff should be commended for the wonderful job they do. Regards Mr & Mrs J Wills Holsworthy.

Story from NHS Choices

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear Mr & Mrs Wills

Firstly apologies for the delay in my response, as you initially made your comments on the NHS Choices website, it has taken a few days to be forwarded on to the Patient Opinion website

I would like to thank you for taking the time to post your very positive comments, and for sharing your recent experiences with us. Its very reassuring to learn that both you and your husband received such good treatment and care during your visits to A&E, and that you found the staff so kind and caring.

I have shared your kind words with the A&E manager, who will in turn share them with the staff involved, where I know they will be warmly received. I do hope you are both now fully recovered.

Kind regards,and thank you once again


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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