Feedback was gathered to improve the admission process, posted on behalf of patients as part of the patient feedback challenge; patients were asked for their feedback on:
'What was it like when you were told you were coming to Rampton?'
1. I had a psychiatrist assess me. My Named Nurse came to see if I was motivated to come here. It was helpful as it was reassurance when I told them what I was told (negative things about Rampton). They said that’s not what happened it was reassuring. I would like to have had more visits from the Named Nurse. They told me about routines, that I would be locked in my room at night. I’m alright with that. I got leaflets of what I could and couldn’t bring and info leaflets.
2. I was happy because this is a better place than the hospital I was at before. I moved because I am nearer family. This was important to me, my family visit once a month now.
3. When I first came here I couldn’t handle it as I didn’t know what to do but more responsibility is good for you and I like the fact that I can make a drink or have some cereal. I’m hoping for a better future. If you want to change and move on I want to be able to do things for myself.
4. I thought it was a fresh new start and change my life for the better but then upon arrival I realised the true level of failure in NHS as a whole.
5. No (I did not get opportunity to find out what wanted to know before arrival).
6. I can remember the procedure, get a shower, clean clothes and search here. I had all my blood pressure took, obs etc – all the normal stuff. The ward staff were a bit apprehensive, on paper I’m a different person than I am normally; they’d read the papers and were worried about me. It took the staff about a month and a bit to get to know me and to talk to me.
7. The staff were polite. They look after you and respect you here. They were bullies at the last hospital. I wrote and told the other patients that it was better here, don’t worry. They said they got an idea of what the place was like so that helped them.
"Admission to male personality disorder services "
About: Rampton Hospital Rampton Hospital Retford DN22 0PD
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