"visiting A&E with a dislocated shoulder"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I had the misfortune to dislocate my shoulder at 10 pm on a Saturday night, I have never experienced pain like it before, my son took me to Redhill

hospital for treatment the care that I received there was outstanding from the word go.

I was treated with nothing but kindness and sympathy. Both the nurses and the doctor were reassuring in their manner. Although the A & E dept was extremely busy and I had to wait for a while I was given pain killers and checked on a regular basis until the shoulder could be put back. I cannot praise the treatment I received enough.

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Response from Maxine May, Communications Officer, Surrey and Sussex Healthcare NHS Trust

Dear bowkath

Thank you for commenting on the 'outstanding care' that you received from our team in the A&E department.

We are grateful that you have taken the time to let us know that the staff did a first-class job in helping you feel well looked after and reassured and I am certain that our emergency care team will be delighted when they read your comments.

Kind regards

Maxine May

Communications Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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