"Never get through to the waiting times office"
About: Chase Farm Hospital Chase Farm Hospital Enfield EN2 8JL
Posted by Anonymous
My GP referred me on 29th August 2013 for an endoscopy due to suffering from long term stomach problems. I saw a lovely surgeon on 28th November 2013 following my appointment being cancelled on 7th November 2013 by Chase Farm and was told that I was now on the waiting list for an endoscopy despite my GP requesting an endoscopy in August 2013. Don't get me wrong I am grateful for seeing the consultant as there is now hope my stomach problem can finally be fixed with surgical intervention. I have been trying to get through to the waiting times office and admissions and there is never anyone there to pick up the telephone. I have not even had a letter from the clinic I was seen at in November 2013 which I know is a legal requirement after a patient is seen at a clinic.