"only positive things to say"

I was admitted to this centre for ten weeks.the staff were nothing but helpful and friendly to me, which meant a lot because I was a long way from home and family as I come from scotland.the staff were polite to my family and kept them updated as to how my healthcare was coming along and how I was progressing. I would like to thank all staff at pine ward for everything they done for me, and even though I am back home in scotland I will remember each one who helped me get back on my feet and home to my family. For all the help a big thankyou.

Story from NHS Choices

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Response from Shelton Hospital

Thank you for the positive comments, it is always rewarding for the staff to receive praise for their efforts from Service Users. The staff were aware of the difficulties involved in liaising with your family and care services in Scotland; however, despite the distance involved, they maintained regular contact with your family and services. On behalf of the staff, we wish you well for the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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