"Urgent appointment - flexible cystoscopy"

About: Pontefract General Infirmary

02.11.13 Flexible cystoscopy - Pinderfields Hospital In conversation with the consultant I mentioned that i'd had surgery in 2006 and that I was allergic to penicillan The hospital had no record of this information so the consultant was not able to proceed with the cystoscopy I was advised that upon receipt of this information another appointment would be arranged 22.11.13 Flexible cystoscopy - Pontefract Hospital My gp had provided information regarding my allergies so the consultant was able to carry out the cystoscopy but the trust still had no notes / record of the surgery I underwent in 2006. When I enquired why my notes were missing the nurse assisting said "we are a paperless trust" I didn't think this was a satisfactory answer

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Response from Pontefract General Infirmary

We would be pleased to arrange for this experience to be investigated if the patient would like to contact us directly with the appropriate details.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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