"Allergic Reaction"

About: Royal Bournemouth General Hospital

I want to thank the staff attending to me last night at Bournemouth A & E when I arrived suffering an allergic reaction to something. You were all professional, kind & caring. I was seen straight away & looked after extremely well. Penny Steel

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Response from Royal Bournemouth General Hospital

Dear Penny Thank you for taking the time to provide us with your feedback regarding your visit to our Emergency Department. I am delighted to hear that you had such a speedy and positive experience and that you found our staff to be so professional and caring. We welcome all the feedback we receive both positive and negative as we use this to inform and improve the services we provide. I will share your feedback with the staff in ED and I am sure they will welcome your excellent comments - Thank you again for giving your time to share your experience and I wish you a speedy recovery and hope you have no further allergic reactions. Regards Sue Mellor Head of Patient Experience

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