"Hospital feedback"

About: Charing Cross Hospital

I have been in and out of charring cross hospital 5 times In the space of a few months, and every time they send me home without trying to find the problem, or is it because they know my health problem and are not willing to do any thing about it. my lungs were damaged at another hospital, west Middlesex hospital they of course are not admitting they did any thing wrong and every time I try to contact them about my problems via this and there P.A.L.S pages, they do not reply. I wonder why. the problem I have with charring cross is several fold, one. they admitted me twice in one day, the first time they sent me home about 8-9pm I was in the back of an ambulance on my way back there a hour later. the blue coat insisted on putting the butterfly needle in my right arm despite the vein on my left arm being more prominent, he missed the vein and asked me what was that sticking out of my hand, and had I fallen over. another visit I took a friend with me to speak for me as I could not speak at the time and I was having difficulty breathing, despite my friend telling them my problem they tried to inset a needle into my right wrist and stuck me in the tendon, thy were test for heart attack, I have since learned that my friend trained as a nurse. and is still mystified to this day to there treatment or lack it. if I had being having a heart attack for a few hours I would probably have been in body bag and not climbing onto the examination be. there have been so many things happened at this hospital that I have had several occasions when I needed to go to a hospital but have staid at home instead. I already had a fear of hospitals, but since my experience at the charring cross it has become worse.

Story from NHS Choices


Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is concerned to read of the problems you are having both with West Middlesex and Charing Cross Hospitals. We cannot deal with the concerns you have regarding the West Middlesex Hospital but you can contact their PALS service directly pals.service@wmuh.nhs.uk or telephone 020 8321 6261. We would like to be able to investigate the issues you have reported with regard to your attendance at Charing Cross Hospital. We hope that you will contact our PALS service so that we take your details and look into this: pals@imperial.nhs.uk

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