"Castle Ward"

My 63 year old mother was admitted in May 2013 and died of sepsis caused by a Urinary Tract Infection that she contracted whilst in the hospital. Sadly I felt extremely let down by her care during her stay and have made a formal complaint. I do not feel that the Consultant treated my mother or my family with compassion and I consider her death was avoidable given that I raised several alarms about her deterioration over the bank holiday weekend that were ignored until it was too late. I was never even told that she had contracted Sepsis until I opened her death certificate. The Consultant involved attempted to pressurise me into withdrawing food and fluids from her before she had even been diagnosed and I was appalled that such a practice is acceptable in our hospitals. I would urge anyone with relatives that are patients here to keep a close on them and record and document any concerns as soon as they arise. I witnessed many other patients ringing their bells to seek assistance with going to the toilet only to be ignored or left for over an hour. It is a very sad and regrettable state of affairs and I hope that improvements will be made.