"operation"

My mum went to go see a doctor in the gynecology department on the 9th September 2013 at 4.15 and the doctor has put her on the urgent list to removed a cyst on her ovary that had popped a month ago and she never knew anything about it. She received a phonecall today from a Secretary to say her operation has been forwarded to the 24th October. She cannot wait that long the NHS are out of order how they are treating my mum she is in alot of pain and now has no money because of how long she's been waiting for this operation. My mum needs this operation urgently shes been in pain since beginning of august it's ridiculous the NHS are messed up.