"My unsatisfactory experience at Medway Maritime..."
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted by G***********h
In the five days that I spent on Phoenix ward I was subject to the worst experience I have ever had in a hospital. I was left to lie in a bed soaked in urine for four hours because no-one emptied my catheter bag. I couldn't sleep owing to the noise of a dementia patient in the bed opposite, who occasionally came and urinated up the wall beside me. The overhead lights were lit until at least 2 am and the constant noise was a nightmare. In addition the food was inedible and I had to have food brought in. The bathrooms were filthy and blood-stained. Cost-cutting was apparent in the lack of staff and the poor quality of the food, not to mention the lack of cleanliness and hygiene.