"Pleasure to visit"

Well designed building and surroundings. Staff extremely pleasant and helpful.After struggling to find a disabled car parking space at the RD and E this was a pleasure to visit. The only difficulty is trying to make an appointment (audiology) I was asked to ring an Exeter number and when I did so was told by an automated voice that I could not speak to anyone - to leave name, address, phone and brief message..... I wonder when this will work out! Also I believe the Audiology Dept is run by a private firm! Another nail in the coffin of the NHS.