"Unwell Child"

About: Hemel Hempstead Hospital

Child with stomach pains seen quickly by first doctor given medication. Seen again next day as stomach pain back, no notes left to say that we had been in the day before. Second doctor diagnosed appendicitis letter given taken to Watford Hospital and operated on the same day.

Story from NHS Choices

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Response from Hemel Hempstead Hospital

Thank you for taking the trouble to comment through our NHS Choices page. We’re pleased to hear you were satisfied with the treatment process for your child at both Hemel Hempstead and Watford General Hospital. Regarding your comments on the lack of patients notes, we know that our senior clinical colleagues will want to thoroughly investigate this, so we can look into what went wrong for you, and why. Therefore if you are willing to do so, please contact us directly at wherts-tr.complaintsteam@nhs.net . We will aim to investigate what went wrong, and provide you with a suitable response.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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