"cancellaton of operation"

About: University Hospital Lewisham

My friend, an 81 year old widow, fractured her right wrist on Wednesday May 29th., she was seen in the fracture clinic on Monday June 3rd. and told she needed a re-manipulation with possible internal fixation. Since then the operation has been cancelled seven times! I wonder if this is a record, but suspect unfortunately that it isn't.

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Response from University Hospital Lewisham

Thank you for your comments about your friend's experience at University Hospital Lewisham. We welcome all comments about our services. I am sorry to hear that your friend's operation has been cancelled seven times. It helps us to investigate if we have the full details of any concern reported to us and these can be given to our PALS service who can be contacted on 020 8333 3355. Janette Haworth Head of Patient Experience

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