"Well done!"

About: Queen's Hospital (Romford)

I came into A & E New Year's Eve afternoon with dog bites. Everyone I came into contact with from the receptionist, triage nurse, x-rayers, staff nurse etc were fantastic. I was speedily put through all the steps of treatment and given a referral letter for Broomhills straight away due to the urgency of preventing infection. Broomhills were also exceptionally good at providing the plastic surgery, anaesthetic, aftercare etc. Thank you so much for your first class care, I know you sometimes have bad patient experiences but definitely not in my case.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

Thank you for your comment. Our A&E staff will be very pleased to hear that you thought they were fantastic and that the care you received was first class. I will pass this onto them. I also hope you are making a full recovery. Yours sincerely Flo Panel-Coates Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story