"Maternity care"

About: Russells Hall Hospital

My daughter recently came here for her maternity care. Staf have always been pleasant and appointments have run reasonably to time. Last week she came in in labour and I joined her at her request. The midwife showed me to the room where she was reclined comfortably against bean bags and appeared to be coping very well. The midwife was friendly, calm, reassuring and very supportive giving clear information as labour progressed, and as far as it could be it was an enjoyable relaxed experience. However when her waters broke there was evidence that her baby was distressed and this was when we saw evidence of the excellent care and support this team could offer. They were professional, reassuring and caring they responded quickly and efficiently delivering a safe outcome for mother and baby. I cannot express how grateful I felt as a mother and grandmother for their kindness and support and my daughter and son-in-law feel the same. Thanks to all involved.

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Response from Russells Hall Hospital

Thank you so much for taking the time to leave us feedback about our Maternity Services. We are very pleased that you were impressed with the care we gave to your daughter. Becoming a mother is a very exciting but also stressful time for any mum-to-be, so it means a lot to know we have provided excellent care whilst delivering your granddaughter. I’m certain our maternity team will be very pleased to receive your lovely comments.

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