"visiting times for immediate family, wife, dad,..."

About: Princess Royal Hospital (Haywards Heath)

Had knee surgery which resulted in blood clots in leg and lungs. Need to do very specific exercises to recover which the physio helps with, but only see them once aweek. Asked if my wife or dad or mum or brother could sit with me during the day to help. Told no..visiting times only. So angry as they caused the clots in the first place. How can they not nuderstand the benefits of having this rehab help and ones you love the most with you.? They take 15 mins to respond to your buzzer. Completely rediculas rules that do noyhing for the patient.

Story from NHS Choices

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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