"third world treatment"

About: Basingstoke and North Hampshire Hospital

My wife was held down like an animal a round tube was forced into her mouth and a camera stuffed down her throat. I had asked about the procedure on the day as I went to the hospital with her because she was beside herself having heard that the proceedure was worse than child birth (this by a friend of hers). A male nurse came out to the waiting room area and explained that the proceedure was "just a scratch of teh throat" and that she could be put to sleep if it became uncomfortable. This option was never given to her. I now know why they would not allow me to be with her. I am forwarding this complaint with out her knowing as she is waiting for a operation and feels it will jeopodise her chance,of getting her operation now as she has been on the waiting list for a long time and is constantly in pain. My wife was extremely traumatized for a week after the procedure. I went to the police the next day to lay a charge of assault but they advised me to approach the hospital and forward my complaint. I made it quite clear to them that I will not be held responsible for my actions. I have taken their advise and I am now forwarding this complaint to sort this mess out. I am of no illusion that this is an on going practice by this certain doctor to the degree of this being a "joke" to him and his staff. I am assuming that the hospital do not hold the same sentiments as this individual, and he is repremanded as soon as possible. Regards

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Response from Basingstoke and North Hampshire Hospital

I am very sorry to hear about your wife's experience. Given the very serious nature of these allegations, we would strongly suggest that you contact us to provide more details so that we can investigate immediately. Please contact the PALs team on pals@hhft.nhs.uk or 01256 486766. I would like to reassure you that the right to care, treatment or services are not compromised by any feedback or complaint. Chief Executive Mary Edwards.