"waiting times"

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving patient experience. We are very sorry to hear that you have experienced a delay in being seen for a follow-up appointment. There may be a number of reasons for this. If you would like to discuss this with us in more detail so that we can look into the reason for any delay please make contact via our Patient Advice & Liaison Service (PALS). You can contact PALS by phone 0121 371 3280, by email PALS@uhb.nhs.uk , via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 9am – 4.30pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham. Thank you again for taking the trouble to post your comments on the NHS Choices website.