"Emergency access to eye clinic"

About: St Richard's Hospital

I have a recurring eye problem that if not treated fast will make me go blind, however the eye clinic does not do emergency appointments. When pressed they offered me an appointment 5 days later and told me to go to my GP, my GP then sent me immediately to A&E, A&E sent me to the eye clinic, three visits instead of one for a known condition, is the hospital trying to make me go blind! Please note the questions above are all irrelevant to the faults of this hospital. Please also note the eye clinic is not listed in your departments so I have to say that do not know

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Response from St Richard's Hospital

Thank you for taking the time to leave feedback, We are sorry to hear that we have not met with your expectations. The NHS Choices website is anonymous, and your details are not shared directly with the Trust. We would like to know more about the specific nature of the issues encountered at the hospital. We would encourage you to contact the Trust directly so we can thoroughly investigate. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01243 831822 or emailing PALSChichester@wsht.nhs.uk

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