"Fantastic treatment at freeman hospital"

About: Freeman Hospital

My grandmother was treated at freeman hospital for a number of years before her death she loved freeman and was treated wonderfully as were the rest of the family during consultations and visiting for her liver disease when my mother her daughter had to attend for a lung operation we knew she would be treated at the highest standard possible we were right the staff on the lung ward and high dependency were brilliant as were operating staff the doctor is outstanding and it has been a pleasure to be treated by him also the surgeon is wonderful there wasnt anything that we asked that wasnt explained we were told all there was to know about my mothers illness these people can always make time for us as a family if we needed it the nurses were great and even the domestic staff would do what they could to help this hospital and the staff are first rate and we as a family would like to say thankyou for the five star treatment and the support

Story from NHS Choices

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Response from Freeman Hospital

Thank you for taking the time to post your ratings and positive feedback on NHS Choices about your mother's care in Cardiothoracic Services. The department is committed to providing a high quality service and values all comments and feedback provided. Your feedback has been conveyed to all those working in that area. All of the staff groups strive to provide the highest standards of care and were pleased to have received your kind comments. We were particularly pleased to see that you feel that the level of communication and information which you and your family received was helpful. Thank you once again for taking the time to submit your review of our service, it is greatly appreciated by all the staff.

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