"Could do better"
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Posted via NHS Choices
My 86 year old mother was admitted to A & E after a fall. The standard of care of her basic needs was very poor and dread to think what would have happened if we had not been there to provide them. At one point I asked for a commode and when a staff member eventally did arrive with it: a) it was too late and b) he asked that we find someone else to help as he had something else to do and left! After that I helped to the toilet myself. We was at the hospital for 6 hours and still waiting for an assessment to be done, when told that they did not know when a mobility assessment would be made. Not good enough William Harvey.