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"Better than a 5 star Hotel!"

About: Royal Shrewsbury Hospital

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I attended the Hospital Treatment Centre for the removal of a Balsal Cell Carcinoma on my forehead (aka potential cancerous growth). I am absolutely stunned & impressed by the attitude of the staff & the cleanliness of the hospital. The smiling & helpful staff put me at ease (no mean feet for an anxious patient :-) & the tea, biscuits, toast & more tea was both a surprise & a lovely, much appreciated touch - made me feel like I was in a 5 star Hotel rather than a Hospital :-) My thanks, especially to the nurse who was on duty on 2nd Jan 2014 for her supportive & friendly ways - I take my hat of to her & the team. Many many thanks for helping me to take a challenging day in my stride! Keep up the good work! Big Baz :-)

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Response from Royal Shrewsbury Hospital 10 years ago
Royal Shrewsbury Hospital
Submitted on 07/01/2014 at 09:54
Published on nhs.uk on 08/01/2014 at 03:00


Dear "Big Baz" Thank you for taking the time and trouble to share your feedback about the care and treatment that you received in the Treatment Centre at the Royal Shrewsbury Hospital last week. Attending hospital can be an anxious time and it is great to hear that you found that t he staff put you at ease. We will make sure that your feedback is shared with the team and particularly the nurse who was on duty on 2nd January 2014. Please accept our very best wishes for a happy and healthy 2014.

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