"Who said the NHS don't get it right?"

About: Glenfield Hospital

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I was admitted to CCU from Kettering following an emergency admission. The transfer took place at 1.30 in the morning but despite this, I was greeted by a group of Nurses and Technicians who made the whole process so easy it was obvious they knew their jobs inside out, The care I received put me greatly at ease (a feeling which I must say stayed with me through out my stay). The following morning I was met by my Surgeon who explained what would happen and when, again in a manner which put me at as much ease as possible. The procedure (Coronary bypass) was carried out by this surgeon and his team and the following morning I woke in ICU again to be helped and supported by a team of people who probably have no idea of how special they are, within 12 hours I was transferred to ward 31 and looked after until my discharge on Christmas Eve, again the treatment I received on the ward ment that I was able to leave the hospital feeling assured that at all times I had a dedicated team of health professionals looking after me. I suppose that a review has to have a point, my point is very simple, The care provided by the NHS, in my case Kettering and Glenfield should be of a standard second to none, the carers and professionals proving that care should be trained and dedicated to provided that standard as a norm'. In my opinion Kettering and Glenfield have risen to the standard and gone way beyond what is required of them. And may I say on another note 'Thank you for saving my life' Stuart Robb

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Response from Glenfield Hospital

Dear Stuart, Thank you for taking the time to post your comment. We're really pleased to hear about your experience of the cardiology department at Glenfield. Your feedback is much appreciated and your kind words have been passed on to the team involved in your care. We hope you have recovered well from your operation and would like to wish you a happy New Year! Kind regards, Communications team, Leicester's Hospitals

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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