"Thanks to MIU for immediate, friendly,..."

About: Trowbridge Community Hospital

Anything else?

I took my 92 year old mother to your MIU about 40pm on Monday 30 January 2013 as I was fearful she may have fractured her left foot in a fall.. The receptionist took her details immediately and we were sent to the nurses station. The Sister introduced herself and took us straight to a cubicle. After examination she was sent for x-ray examination. We had barely arrived in that waiting room when the radiographer called my mother. She took several x-rays. We returned to see the Sister who diagnosed a sprain. She also explained that the x-rays would be examined later by a radiologist. The whole process took less than 30 minutes and we could not have been treated better if we had been royalty. Please convey our sincere thanks and appreciation to all your staff for their wonderful service. A footnote: We are newcomers to Melksham and were unaware of the existence of this unit until that day. Giffords Surgery although referring us were also not too familiar with your hours of operation. Thanks again, Michael Radford for us both

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Updates, changes and questions related to this story