"Quick and efficient care for a minor injury"

About: Northwick Park Hospital

Anything else?

I attended the A and E department because I got oven cleaner in my eye. I rinsed it out quickly with water but had some blurring of vision and pain, so my husband took me to the hospital. The receptionists were polite and efficient, and although they were busy I didn't have to wait too long - the electronic display gave some indication of how long you would have to wait and it was accurate. The nurse practitioner gave me a thorough examination and she was kind and reassuring. She gave me some treatment to take away, to prevent infection, and told me what to do if my eye continued to be painful. Fortunately all went well and I am very grateful for the care I was given.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Northwick Park Hospital

We were pleased to learn that you received excellent care from the nursing staff as well as polite and efficient service via the receptionists. Your kind comments will be passed on to the staff in this area. I would like to thank you for taking the time to provide your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story