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"What a wonderful experience"

About: Royal Surrey County Hospital

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I visited the elective surgery unit on 16th October for foot surgery, because it am a carer for my disabled husband I needed to stay in longer than usual. Unfortunately no beds were available in any of the wards but I received excellent care and everyone from the consultant to the physios were caring and informative. Subsequent visits for follow up treatment, x rays and physio were equally good. A year before I had similar surgery on my other foot and also received excellent care. I also suffer from rheumatoid arthritis and visit the rheumatology clinic regularly. On every visit I or my husband have made we have only received courtesy and caring from all staff who have gone beyond the call of duty to make sure we are comfortable and understand any procedures involved. Well done and thank you to you all.

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Responses

Response from Royal Surrey County Hospital 10 years ago
Royal Surrey County Hospital
Submitted on 02/01/2014 at 10:19
Published on nhs.uk on 03/01/2014 at 03:00


Thank you very much for taking the time to share your recent experience here at the Royal Surrey with us. It is very pleasing to hear that on the several occasions bot you and your husband have visited the Trust, you received a high level of care. We really value your feedback. Best wishes, Royal Surrey County Hospital

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