"Continuation of prev review concerning my mothers..."

Anything else?

After I posted my review on this web site concerning my mothers stay at DRI I had a flurry of phone calls from the staff on ward 25. All of a sudden they became very informative and very helpful. I just think it is a shame that I had to find this web site in order to prompt some action. However she was discharged on Friday December 20th after being admitted with a urine infection. As soon as she arrived home she was complaining that she didn't feel well and had to keep using the toilet. The next day I had to ring the out of hours GP and she was readmitted to DRI with a urine infection. So why was she discharged the day before? She was then sent home in a taxi in the evening of Monday December 23rd, an 82 year old confused woman who's legs were heavily bandaged and had to walk with a frame. The staff in the discharge lounge were very aloof and seemed very disinterested each time I rang to enquire about her well being. At one point they even left me an answer phone message to say I could collect her. The fact that I had no use of a car that day was of no interest to them. Also how did they know I would get the answer phone message as I was obviously not at home when they left it! So once again I am not impressed with DRI and feel very fortunate that I live in Sheffield where the service is so much better.